FAQs

Q1: What types of events do you cater for?

A1: Kathy's Kid Kitchen provides catering services for a wide variety of events, including birthdays, family gatherings, corporate events, school functions, and special occasions like weddings or baby showers. Whether it's an intimate gathering or a large celebration, we have a menu to suit your needs!

Q2: How do I place an order for catering?
A2: Placing an order is easy! Simply visit our website, browse our menu, and select the items you would like to order. You can also call us at [insert phone number] or email us at [insert email address] to discuss your event and customize your order. We recommend placing your order at least 48 hours in advance to ensure availability.

Q3: Do you offer delivery for catering orders?
A3: Yes! We offer delivery for catering orders within [insert delivery area]. Delivery fees may apply depending on your location, and delivery times are scheduled to ensure your food arrives fresh and on time. You can discuss delivery options when placing your order.

Q4: Can I customize the menu for my event?
A4: Absolutely! At Kathy's Kid Kitchen, we understand that each event is unique. We offer customization options for many of our dishes, including dietary preferences like vegetarian, gluten-free, or dairy-free options. Contact us to discuss your specific needs, and we'll be happy to tailor the menu to fit your event.

Q5: Are your food prices subject to change?
A5: Yes, prices are subject to change based on market conditions, ingredient availability, and seasonal fluctuations. We make every effort to keep our prices consistent, but we will notify you in advance if there are any significant changes to the pricing before your event.

Q6: Do you accommodate food allergies or special dietary requests?
A6: Yes, we take food allergies and special dietary requests very seriously. If you or your guests have any allergies or dietary restrictions, please let us know when placing your order. We will do our best to accommodate these requests, but please be aware that while we take precautions, we cannot guarantee 100% allergen-free meals due to potential cross-contamination.

disclaimers

Allergy Disclaimer

At Kathy's Kid Kitchen, we take food allergies seriously. While we make every effort to ensure our dishes are safe, we cannot guarantee that cross-contamination does not occur. If you or someone in your party has food allergies, please contact us before placing your order so we can help you make an informed decision.

Order Confirmation Disclaimer

Once you place an order, you will receive a confirmation email or message. This confirmation does not guarantee that your order will be fulfilled until we have verified all details. If there are any issues with your order or we are unable to fulfill it, we will notify you promptly. We encourage you to review your order carefully and contact us if you notice any discrepancies.

Pricing Disclaimer

All prices listed on the Kathy's Kid Kitchen website are subject to change without notice. Prices may vary based on ingredient availability, market fluctuations, and other factors. We strive to provide accurate pricing, but errors may occur. If there is a significant price change, we will notify you before processing your order.

Delivery and Pickup Disclaimer

For orders with delivery, please ensure the delivery address is correct. Delivery times are estimates and may vary due to traffic, weather, or other unforeseen circumstances. Kathy's Kid Kitchen is not liable for delays beyond our control. Pickup orders should be collected at the designated time to ensure the freshness of your food.

Refund and Cancellation Policy

At Kathy's Kid Kitchen, we strive to ensure your satisfaction. If you need to cancel or modify an order, please contact us at least 24 hours before the scheduled delivery or pickup time. Due to the nature of catering orders, cancellations made within 24 hours may incur a fee. Refunds will only be processed if there is an error on our part, such as incorrect or damaged items.

Late Orders Disclaimer

Kathy's Kid Kitchen is not responsible for delays in catering orders caused by circumstances beyond our control (e.g., weather, traffic, events, etc.). We will do our best to accommodate your needs and ensure timely delivery or pickup.

Food Safety Disclaimer

To ensure food safety, we recommend consuming all catered food within the timeframes outlined during the order confirmation. We are not responsible for food consumption after the stated recommended timeframe for safety purposes.

Limitation of Liability

By placing an order with Kathy's Kid Kitchen, you agree that we are not responsible for any injury, illness, or other adverse reactions caused by our food, whether allergic or otherwise. We take great care in preparing our meals, but customers are responsible for ensuring their own dietary needs and allergies are considered.